We believe Terms & Conditions should be written for real people — not lawyers. That's why all of Neo 6's rules and policies are presented here in clear, straightforward language.
By using Neo 6's website, mobile app, or any of our services through any channel, you agree to be bound by these Terms & Conditions. Please read this document carefully before you begin using our services.
These Terms & Conditions apply to the neo 6 platform and all its services. If you disagree with any of these terms, please do not use our services. We reserve the right to update these terms at any time, and you will be given adequate notice before any changes take effect.
These Terms & Conditions have been written in Bengali for the convenience of our Bangladeshi users. The original English document shall prevail for all legal purposes.
You must be at least 18 years old to open an account on Neo 6. This isn't just a rule — it's our ethical responsibility to protect minors. Providing false information during age verification will result in account closure and possible forfeiture of your balance.
Each person is allowed to open one account only. If someone is found to have multiple accounts — even under different names or phone numbers — all associated accounts will be closed. Creating multiple accounts to abuse bonuses is strictly prohibited.
KYC Verification: You will need to verify your identity before making your first withdrawal. A copy of your National ID or passport will be required. This is done entirely for your protection.
Neo 6 supports all major payment methods in Bangladesh — bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Deposits are generally instant. Withdrawals are processed within 30 minutes to 4 hours.
Withdrawals must be made using the same payment method you used to deposit into your account. This is a mandatory requirement to help prevent money laundering. Unusual or suspicious transactions may be held pending investigation.
Withdrawing while a bonus balance is active may result in the bonus being forfeited. Please complete the bonus Wager requirement before making a withdrawal.
Neo 6 bonus offers are designed to make your gaming experience more enjoyable. However, each bonus comes with its own terms and conditions that you should read carefully before opting in. Attempting to withdraw before meeting the Wager requirement will result in the bonus being forfeited.
The welcome bonus applies to your first deposit only and can be claimed once per person. Any attempt to claim the bonus multiple times using the same device, IP address, or payment method will result in all associated accounts being closed. Neo 6 takes bonus abuse very seriously.
All games on Neo 6 are powered by Provably Fair algorithms and an RNG (Random Number Generator). Every game outcome is entirely random and cannot be manipulated by anyone — including Neo 6. This is independently verified by eCOGRA every three months.
If a game is interrupted due to a technical fault, Neo 6 reserves the right to void the result of that game. In such cases, your staked amount will be refunded. If a game is cancelled due to a disconnection, please contact support.
Certain activities are strictly prohibited when using Neo 6's services. These rules apply equally to all users, and any violation will result in account closure.
If any of the above activities are proven, Neo 6 reserves the right to close the account, forfeit all balances, and take legal action.
Neo 6 reserves the right to temporarily or permanently close an account under certain circumstances. This is a strict measure, typically taken in response to terms violations, fraud, or security concerns.
You can close your own account at any time. As part of our responsible gaming commitment, we offer a Self-Exclusion feature. Contact our support team to get started.
Neo 6 treats your personal information with the utmost care. Details provided at registration are used solely for service delivery, identity verification, and security purposes. Your information will never be sold to any third party.
For more details, visit our Privacy Policy Read the page to find out exactly what data we collect, how it's used, how long it's retained, and what rights you have — all explained in plain language.
Neo 6 believes gaming should be a source of enjoyment — not addiction. We encourage all users to play within their means. If you feel gaming is having a negative impact on your life, please reach out to us.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page for everything you need — self-assessment tools, limit-setting options, and ways to get help.
If you're struggling with problem gambling, reach out to us at support@neo6.ws. Our team is ready to help you confidentially.
Neo 6 reserves the right to update these Terms & Conditions at any time. For any significant changes, you will be notified via email or SMS at least 7 days in advance. For minor changes, publishing a notice on the site may be deemed sufficient.
Continued use of our services after any changes have taken effect constitutes your acceptance of the updated terms. If you do not agree with the new terms, please stop using our services and submit a request to close your account.
If you have any questions about these Terms & Conditions or wish to raise a complaint, please get in touch with us. Neo 6's customer support team is available 24/7 and ready to assist you.
Once a complaint is received, we aim to send an initial response within 48 hours and provide a full resolution within 14 business days. If you are not satisfied with our resolution, you have the right to escalate the matter to our licensing authority.
Neo 6's rules aren't just legal formalities — they're designed to protect you